One of the major challenges facing companies is the fact that a great deal of the total time consumed by typical business processes is “lag time.” This is the time tasks are in transit, on desks or in email in-boxes. It is unutilized time that does not add any value to the business.
Sengen’s workflow automation solutions utilize technology to eliminate “lag time” by intelligently routing and tracking information based on pre-defined business rules or organizational policies. As the work flows through the organization, it collects information from various sources that is used to determine the subsequent routing. Participants in a process can be customers, partners, employees or other applications such as databases. Examples of business workflow, that Sengen can help automate include:
Marketing and Sales functions such as point-of-sale processing, customer tracking and administration, forecasting, and customer service.
Manufacturing functions such as Engineering Change Orders, Return Authorizations, Quality Reports and Incoming Receipts.
Administrative functions such as purchase approvals, expense reports, timesheet accounting, and budgeting.
Human Resource functions such as performance appraisals, new hires, benefits enrollment, and salary increases.
